PrimeVigilance Expands MI and PV Technology Stack with Zoom, Klearcom Integration
- PrimeVigilance is integrating Zoom Contact Center (omnichannel voice, SMS, video, chat, social media) and Klearcom automated phone-line testing into its Medical Information and Pharmacovigilance operations.
- IRMS MAX, the company's enquiry and document-management platform, now integrates with PrimeVigilance's safety database and client systems to enable seamless information flow across MI, PV, and client environments.
- Automated monitoring and omnichannel routing aim to improve accessibility, reduce manual oversight burden, and strengthen service reliability across PrimeVigilance's global Medical Information network.
Operational Impact
CRO buyers relying on PrimeVigilance for Medical Information and safety services gain improved omnichannel intake, faster issue detection via automated phone monitoring, and tighter integration between MI enquiries and pharmacovigilance databases, reducing manual handoffs and improving response times.
Source: PrimeVigilance News RSS
Emmes Group Appoints Rama Kondru as CEO
- Dr. Rama Kondru, former Co-CEO of Medidata Solutions, becomes CEO of Emmes Group, a clinical research organization with nearly five decades of trial experience.
- Kondru previously led Veridix, Emmes' AI and data sciences unit, and brings 25 years of experience scaling technology platforms across pharma and healthcare.
Operational Impact
Emmes' new CEO focus on combining AI, technology, and clinical expertise may reshape how the CRO designs and conducts trials, potentially affecting trial timelines and vendor selection criteria for sponsors evaluating clinical research partners.
Source: Contract Pharma Breaking News RSS